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Got the N5 back.
End result is I paid £65 for a new screen that lasted 2 days and now the phone's totally dead after being 'in repair' for 4 months.
I won't bother with any repairs I can't get for free or do myself from now on.
It's very easy to replace the screen on the N5. Did it twice in my kitchen with a butter knife.
I forget exactly what the part was I purchased, but it was cheap and replaced more than just the screen.
Got the N5 back.
End result is I paid £65 for a new screen that lasted 2 days and now the phone's totally dead after being 'in repair' for 4 months.
I won't bother with any repairs I can't get for free or do myself from now on.