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Have you thought of offering a lower impact packaging?
I'd be happy to get my coffee in just the seal bags with a sticker on. But perhaps you've avoided this to limit possible damage.
I did appreciate the used shoe box. :)
skinny-
Yes I am going to go for the standup pouch / letterbox carton approach soon. Maybe just for subscribers. The thing is the box packaging has been a big success and lots of people like it, and we get new customers from people showing it to their friends in their own kitchens, plus it means for most orders all I need to do is wrap them in brown paper - buying and storing packing boxed will be a problem for us. I'll give it some proper thought, thanks.
Its handy having a posh clothes shop next door when you need boxes!
Stevethecoffee
The website is now ready, its not fully live to the whole world yet and I was hoping that if anybody here wanted any coffee then you might help me to beta test it in case there's any bugs. The bad news is all the 250g packs have gone up £1 to cover the costs of the website, but I've put in a discount code for 20% off packs of coffee. This doesn't apply to subscriptions yet, but bear with me. Hopefully this will cover my apologies in advance if we run in to any issues, although things look good so far.
To get access type 'nitrobrew' as the password on the landing page, then use discount code 'doaskid' for 20% discount.
Cheers
Steve
http://www.yellowbourbon.co.uk