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I’d be interested to know if they investigate.
They didn’t deliver / fake delivered something of mine once and just paid me compensation like that’s what they always do, like it’s built in to their financial model as an acceptable loss.
Hefty-
I had the same thing with yodel recently. Delivered and signed for but not by me. Called up and they “interviewed the driver”. Came back and said it was signed for at the loading bay by Frank.
The address is an office, we don’t have a loading bay. Or a Frank.
Luckily though they got the driver to go and pick it up the next day and redeliver it to me. -
No investigation, straight refund from retailer.
ffs what a business model, someone is paying for fraudulent activity somewhere along the food chain
PhilDAS
MicroDosed™
Waited in yesterday for delivery, text and email at 11:30am saying item had been delivered and signed for. But obviously not to me.
Yodel 'will interview driver at end of day and let me know'
Obvs none of this happened and the retailer has sent me a claim form for a refund. So the question is did the driver take it or deliver to the wrong property and someone signed with my surname?