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You don't 'need' a tablet to do anything. They still seem popular though.
It's also going to be quicker to spot a location of the passenger's device than get some kind of text instruction, unless it's a very specific address and they're not moving, so it makes sense to have a phone or tablet for this new kind of pickup tech.
hippy
Sumo
You don't need a 15'' to tap 'accept'