I received a set of wheels yesterday and the rear one was badly damaged, beyond repair. They were inexpensive, but sold as perfectly usable. I made contact with the seller who sold in good faith, yada, yada, yada, and has offered to refund the price (~£23) if I absorb the shipping cost (£8.95).
Should I just take the offer or seek a full refund? If getting a full refund entails having to repackage the wheels and send them back, I'm inclined to say fuck it and get back what I can with minimal effort and I suppose I could sell the front wheel. On the other hand, why should I be out 2 pints of ale because some idiot thought it was ok to package wheels with two pieces of taped cardboard stuffed into a rubbish bag?
On the other hand, why should I be out 2 pints of ale because some idiot thought it was ok to package wheels with two pieces of taped cardboard stuffed into a rubbish bag?
Quite!
Full refund or GTFO.
Has this been done informally so far? If so, be careful you're not time-barred from opening a case.
I received a set of wheels yesterday and the rear one was badly damaged, beyond repair. They were inexpensive, but sold as perfectly usable. I made contact with the seller who sold in good faith, yada, yada, yada, and has offered to refund the price (~£23) if I absorb the shipping cost (£8.95).
Should I just take the offer or seek a full refund? If getting a full refund entails having to repackage the wheels and send them back, I'm inclined to say fuck it and get back what I can with minimal effort and I suppose I could sell the front wheel. On the other hand, why should I be out 2 pints of ale because some idiot thought it was ok to package wheels with two pieces of taped cardboard stuffed into a rubbish bag?