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If you are chummy with those above you then have a good poke around their place. Washing machine, shower are usual culprits. A small drip will turn in to a big mess in the place below.
A plumber will have about as much clue as you do as to where the leak is coming from.
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If it is external water ingress - eg outside wall/roof then its the *Buildings Management Company's responsibility.
*out of a service charge ?
if you keep getting fobbed off go through their complaints procedure and then here..
https://www.ombudsman-services.org/sectors/property/who-can-we-help
Howard
not4sale
@hippy
Leak of unknown origin in our flat. Managing agents responsibility to send plumber to check it or mine? If mine and then it turns out to be coming from upstairs or outside, what then?
I can't see how it can be from my pipes because there's none on the hallway side of bathroom. Presume it's from upstairs but they don't know of any leaks. Could be from under or maybe roof and running inside walls I guess.
Anyway, managing agent fobbed us off, do I insist they send someone or get my own guy? Any good plumbers/builders in West London?