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Yeah, always made a big deal of birthdays, they drove 3 hours each way to give my dad's best friend his 60th birthday present, for instance. It's pretty much the reason I'm upset and why it's about effort rather than money or what gift it was.
We have a good relationship, which again is why it's so confusing. Initially, I thought it was them being deliberately stand offish before doing something they normally would.
Probably should have said, my sister did say something to them about it (I wasn't aware she had and hadn't said anything to her) and they seemed to be offended at the suggestion.