You are reading a single comment by @hugo7 and its replies.
Click here to read the full conversation.
-
Cheers. I will try that.
I found this which depressingly seems to imply whatsapp may not work:
http://www.hard-reset.org/factory-default/how-to-safety-format-samsung-galaxy-ace-s5830-master-reset-easily/
hugo7
Have you got the correct time set on the phone. Having the wrong time seems to screw up the connection to google I've found before. You may also need to flash the latest GApps but not sure if that will make a difference.