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Neil is prime Isen #buyer demographic (although obvs actually not going to buy one) so his opinion is very valid.
Yeah - but note he actually went ahead and wired the money to P2M :)
If you want something enough and can only get it from one place then you can tolerate the occasional speed bump.
But sure the purchase process should be as easy as it needs to be.
Beware spending energy on solving scale problems when you don't yet have those scale problems. You seemed to sell the first batch super quick - was a lumpy payment process a deal breaker for those guys and / or did it cause operational problems at your end?
Howard-
Yeah - but note he actually went ahead and wired the money to P2M :)
I absolutely would not have done so if there had been an alternative that didn't make me jump through that hoop though - I'd have happily paid more for the convenience of buying from Wiggle via a card, for example.
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It probably cost about £500 in staffing costs, as with great invoices come great email chains. The key to selling bikes in a profitable manner is AS FEW EMAILS AS POSSIBLE.
Also, @Dammit did buy it, but as he says only because there was no other option at the time. This meme seems very relevant to this discussion:
Dammit
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Which describes Talbot (clumsy anyway) but Isen is supposed to be my ticket out of this hell hole, Audi rs6's, coke, rolexes etc etc and the more I think about it the more i think it should just be 'buy now' for full value. Anything less and if it was me I would just ask 'why?'
Neil is prime Isen #buyer demographic (although obvs actually not going to buy one) so his opinion is very valid. @amey what do you think, as part of the buyers basket registration comittee?