• You want to remove as much friction from the process as possible - make clicking "buy" as easy as it can possibly be.

    A fair maxim - but when selling high cost low volume stuff with what will probably be a fairly protracted and somewhat personal sales process you can get away with being a bit clumsy when it comes to taking payment if you'd rather put your own kids through college - as opposed to those of PayPal / Stripe / Shopify etc

  • Which describes Talbot (clumsy anyway) but Isen is supposed to be my ticket out of this hell hole, Audi rs6's, coke, rolexes etc etc and the more I think about it the more i think it should just be 'buy now' for full value. Anything less and if it was me I would just ask 'why?'

    Neil is prime Isen #buyer demographic (although obvs actually not going to buy one) so his opinion is very valid. @amey what do you think, as part of the buyers basket registration comittee?

  • Isen payments were not as easy as possible. When I had a cash surplus I did not get the invoice for the outstanding amount and I would have been happy to pay the balance a couple of months ago.

    I still need to pay the final amount, but it just needs me to move and juggle a few bits of cash or sell my single speed Chris King hubs.

    Easier payment makes impulse purchasing easier. Your frames are lovely but not necessary so making the "hmmmm ha shall I buy" route easier will help with this.

  • Neil is prime Isen #buyer demographic (although obvs actually not going to buy one) so his opinion is very valid.

    Yeah - but note he actually went ahead and wired the money to P2M :)

    If you want something enough and can only get it from one place then you can tolerate the occasional speed bump.

    But sure the purchase process should be as easy as it needs to be.

    Beware spending energy on solving scale problems when you don't yet have those scale problems. You seemed to sell the first batch super quick - was a lumpy payment process a deal breaker for those guys and / or did it cause operational problems at your end?

  • Plus one to paying up front. No barrier in my opinion.

    Audi rs6's, coke, rolexes etc

    I know this is a joke, but isn't that a choice between whether you make the frames yourself, or whether you spend your time building a business and brand and outsource manufacturing? I guess the latter doesn't float your boat, but did anyone get rich doing the former?

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