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Awesome, I don't think we have worked out exaclty how we will take payment going forward. Wheter it is full payment up front, or deposit and payment pre-shipping. I guess the former is the normal route for the sort of purchase that Isen is, I just need to get out of the artisinal, lovingly hand whittled, one at a time ,own fart-smelling custom frame builder mindset...
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That will be my one regret, the lack of trademark Talbot photo shoot when these bikes are finished.
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Oh, this is for the frames themselves.
I'd probably split the cost, charge half up-front as a non-refundable deposit that at least covers the cost of materials for a given frame, and then charge the rest pre-delivery.
Most people will find that very reasonable, and it commits a purchase. Plus if someone does back out it's not going to fuck you up, and you'll be able to sell that frame at a discount and still be just ahead... which is a fair thing.
Shopify can do this... allow you to bill half now, half later... but it can only do this if you complete the entire transaction within 30-60 days. That's essentially the time (depending on the payment method) that the pre-authorisation for an amount will expire and you couldn't receive the remainder without asking the customer to check-out again.
So if you are turning the orders around within 1 month... then Shopify can handle splitting the payment over two points in time, and you can bill whichever amount you've agreed upon when you accept the order.
dancing james
Velocio
Yup.
Shopify is good, but the fees can add up so you need to make sure that you have a regular shop margin, etc.
If I have criticisms of Shopify it is that it's too simple on complex shipping costs, and that sometimes what I feel is basic functionality requires an app to get the functionality that you want.
But... it is easy to use, it is easy to configure product, the customer database and orders are easy to manage and process, the experience for the customer is good, the payment options are good, the risk mitigation of fraud is good... and considering it's a basic fee structure it's easy to get to grips with too.
I do recommend it highly. It's only when you need to go really bespoke on things that Shopify isn't appropriate (when you need to set up a shop like the Rapha one).