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@heythropbikepolosoc
So I just sent a package via P4D and I've had the below email. Clearly with less than 2cm worth of difference, I'm going to challenge this, but any tips from anyone who has faced similar situations?
Hello,
Please be aware that there is an extra charge to be processed on your order P4D1908490 and an invoice for under declared surcharge has been produced.
as you order is under declared
you declared 131cmx76cmx23cm
actual measurements 133cmx75cmx24cm
Your invoice number is N500570 and the amount due is £50.58.
Please be advised this amount needs to be settled before any further services can be booked.
Any evidence you can provide to contradict these measurements / collection or delivery disputes will be taken into consideration. These fines are passed on from the courier network and are out of our control.
Please download the invoice by clicking on this link: http://www.p4d.co.uk/invoice/8603a3a426955f4928a5bdcf3fa8665c/177951/500570
You can pay your invoice online at http://www.p4d.co.uk/payinvoice. If you experience any difficulty, please contact our Finance Administrator on finance@p4d.co.uk, quoting your invoice number and a description of the problem.
If this invoice is not settled within 7days, as per our T’s & C’s we reserve the right to re-bill the original payment method for the outstanding amount owed.
Thank you for your payment - Please make sure you inform us once this has been been paid to avoid further delays to your cargo.
Kind Regards
Mandy
P4D
Customer Services
Please be advised our new email address is as follows help@p4dsupport.com
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