Deliveroo

Noospeak/Roospeak:

https://www.theguardian.com/business/2017/apr/05/deliveroo-couriers-employees-managers

Da fuq do you do when you get a new phone? Deliveroo rider app aint in the app astore.

You have to call up rider support and get them to send you a new download link!

The number is 020 3322 3444

I emailed them and they sent it cheers.

Ooh, is that the number I should ring if I have a problem with an order while I'm working? Or should that be rider ops is it?

Afternoon spent delivering cycle training to deliveroo riders in hackney today. They were really engaged

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Did you get free food?

There was pizza ...

I've done all the training bumf online and have been sent an email about an onboarding session. I've a few questions: do you HAVE to buy deliveroo bags? How much do they cost? Can be selective about which bits of their kit I want? I've been looking online and think i can buy a bag which fits their dimension requirements for £45. Does a reflective/safety vest count as a reflective jacket?

you can buy your own box but it has to comply with their regulations, you dont have to buy or wear any deliveroo kit

When I started working for Deliveroo you had to pay the £150 kit deposit, regardless of whether or not you actually took all of the gear. That was about a year ago though, don't know if that's still the case. As far as the uniform regulations go, I'd totally ignore it. Wear whatever you think is appropriate. Deliveroo won't enforce any uniform rules as they're eager to avoid anything that would help the people that work for them argue that they're employees rather than self employed contractors. At least that was the impression I got from a meeting between the union I was part of when I worked for Deliveroo and middle management.

They no longer use the £150 kit deposit. All riders purchase any equipiment they need through the 'Rider Kit Store'.

You don't have to purhase/use any of the deliveroo clothing or bags. You can use your own but they say this has to meet their 'safety guidelines' which are not published anywhere. They will tell you that kit which meets all the Deliveroo 'safety guidelines' can be purchased from them at ridiculous prices.

I have been using my own backpack with a thermal bag inside. I have never had anyone from Deliveroo confirm its ok to use. I have also seen other riders just put the small thermal bag on a front rack or rear pannier rack.

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I take it that since I started when you had to do the £150 thing, I'm in that till it's paid off now?

Bit of a bummer as I've never worn the tshirt or cycling top, I tried the jacket once but it's like an extra thick upper body condom, I sweated myself to death in it. Plus they only had xxxxl or something ridiculous.

I'd happily give all that back if it meant they'd stop taking half my wages. (I hardly ever do it so still paying it off).

I just binned the phone holder the other day though...hmmm...

Ah right! Seems like a much better system than having to spend £150 on the shittest equipment known to man.

You can return the equipment at any time and get yor deposit back. You have to return everything you were given at onboarding to get your full deposit.

Sign up for UberEats, pay the £40 equipment fee and use the Uber backpack, thermal bag and battery pack. That's what the majority of the riders do here.

The new system is worse. You actually have to buy the equipment and it's yours to keep. Having to buy things before you start work just seems like that start of a pyramid scheme.

Whereas with the deposit you could return it all and get your money back.

Deliveroo sounds awful, I have a few friends that worked there. Tried starting unions etc, one was a trainer but rarely.
It all sounded shit.
Bet it was great when it was new and were like 5 riders per city.

UberEats sounds much more flexible and like being self employed.

That being said, how teh fuck am I supposed to figure this out

https://www.uber.com/en-GB/drive/manchester/resources/how-ubereats-payments-work-manchester/

that pic, what was the total for the order in the example?
Why is everything so sharky with these fucks?

so far all I know is, £40 to sign up, min £4 pre drop, 30% for cyclists. But that means nothing

The Uber system pays you a set fee for collecting the food, then for your mileage, then a set fee for dropping off. The further you go to a customer the more you earn, with the minimum being £4. It's a lot better than deliveroo.

You can also cancel the orders on your phone if you can't find a customer and you will still be paid for it.

You can log in and out whenever you want. You can also log in from home.

If you use my referall code I get £200 once you complete 50 deliveries which I will split 50/50 with you. I have done this with a few people now.

Send me a PM if you have any specific questions.

I see, sorta.

But thats still just what the site says, I've messaged a pal in Leeds whos at uber eats so I've kinda promised him the referral.

I need to work out best and worse scenarios for pay, even then I would only do it part time over the next few months.

Hypothetically,
If I drop an order for £25 over a 3 mile distance within say 20 min on a bicycle what would I get.
Its not a new restaurant to pick up, Ive been there before.

I work in Taxi's so I understand how the work/jobs would flow. kinda....

Edit, if its impossible to theorise pay thats good info for me too.

Anyone interested in a ubereats backpack and small thermal bag? Worked for uber for about a week about a year ago and not since. Was never chased up or anything about bringing it back. Their app no longer works. I paid a pitiful like £10 towards the deposit on it so not really worth my time trying it bring it back to them. Anyone want for a £10?

The value of the order and time it takes you to deliver makes no difference to how much you are paid.

I'm not sure what you are actually asking?

The lowest you can be paid is £4 and that will be for a delivery that is maybe 0.2 miles away. Most deliveries tend to be between £4-£6.

I've had single orders that I've been paid between £8-£12 for.

Sometimes you will get double orders that can be £10+.

Just sign up for Uber, use your deliveroo box and thermal bag and it won't cost you anything.

I'm just dumb.

I figured it out once I'd had a zut hahah.

The 30% is what uber charges or summat and I thought it was 30% of the order is mine plus the £4 thing.

It seems better, 2 drops an hour to get min wage should be doable, Deliveriders got pretty vexed when they changed to per drop but theres about 60 riders to every plot and they dint think about that looool.

Thanks for the info.
Turns out my mate rides for jinn.
Might still get a PM

This is what the pay for an average delivery. It that took me about 9mins to complete.

1.31miles, the zone boost was 1.6x boost, the uber fee is 30%. They take the Uber fee before they add the boost.

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cool, I can work out what I need to from that.

you've been very helpful, safe.

13 1/3% increase on the drop fee in Glasgow.

I've just had a 1.6% rise on my full time job which is (basically) the council. Might have gotten 1% last year if I was lucky.

Just looking at something like this while I'm trying to sort out a more permanent job. The options in Sheffield seem to be Deliveroo, Uber Eats and Stuart Deliveries.

Anyone have an opinion as to which would be best as a short term thing?