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@French_Touch
Yeah we told goldcar we weren't taking their car and used europcar next door.
What happened was we turned up and first of all said our car wasn't ready but it would be 5€ a day for a mini instead, or 10€ a day for an A4 and we could sort it there. Or we wait an hour and get our car.
We went back and they quickly mumbled something about deposit and put the card machine in front of my wife. I hadnt been paying attention but realised they were charging about 300€ which she thought was a deposit, but was in fact a tank of fuel and their own insurance.
So the whole thing was to try to force us (and everyone else there) to pay 200 euros for their own comprehensive insurance, plus 140€ for the tank of fuel. They were hugely aggressive when I said we had our own hire excess and as we wouldn't take their comp insurance they wanted a 1400 euro deposit (which they would hold for 4 weeks AFTER we returned the car) and. They threatened to take all sorts of charges off our deposit regardless and said "we will definitely take money from your deposit, so you might as well be sensible and pay the 200€."
After arguing for 30 minutes and my wife in tears they slapped a sign down saying all transactions after 11pm were subject to a 40€ charge. Laughable. The whole experience was absolutely mental. I would struggle to name a ruder individual than the lady who served us.
https://www.theguardian.com/money/2017/jul/09/car-hire-goldcar-take-photo-damage
Basically they are fine if you pay their giant extra fee for comp insurance, but all in it adds up to quite a bit more than any of the bigger firms, once you include your rental fee (which is cheap as chips and how they snare you).
tl;dr they are a shower of bastards.
Also, definitely go to Mallorca riding, it's amazing.