It means that some company or organisation was ignoring its customers/students/patients (i.e. the people it's supposed to serve) and concentrated too much on its shareholders. As a result, someone created a very well-paid job with that (bollocks) title. Their goal is probably to make the company seem like it pays more attention to the "little people".
It means that some company or organisation was ignoring its customers/students/patients (i.e. the people it's supposed to serve) and concentrated too much on its shareholders. As a result, someone created a very well-paid job with that (bollocks) title. Their goal is probably to make the company seem like it pays more attention to the "little people".