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Sometimes there's a specific online form for that type of thing but this is the only thing I could find for Southwark, which I imagine is what you used... Had something similar with a Mitie van last week in Bermondsey, sent them a tweet and they asked me to fill in an online form and it would be looked in to. Hard to know what else to do without video evidence - every time I read new posts here I am convinced that smidge more to get a gopro or similar...
Crazy close pass/punish pass by a Southwark Council van this morning. The wing mirror was millimeters from my shoulder just as he managed to nip in to a pinch point near Burgess Park. Shit me right up and left me wondering if getting a camera would be useful to help report these sorts of things. I have emailed the council with the Reg plate, but doubt I'll hear back without video evidence.