Purchased a Garmin described as in excellent condition. Item arrives and clearly has some scratches and marks on the screen. Scratches have little effect on the Garmin in use, but it's certainly not what I'd describe as excellent condition.
I'm off on a tour the following week so make do whilst getting in touch with the seller to let him know the issue. He asks what can be done and I suggest a small partial refund of £15. No response from seller in about a month. Reasonable to leave neutral feedback in that situation or should I just have returned the item when it arrived if I was unhappy?
Purchased a Garmin described as in excellent condition. Item arrives and clearly has some scratches and marks on the screen. Scratches have little effect on the Garmin in use, but it's certainly not what I'd describe as excellent condition.
I'm off on a tour the following week so make do whilst getting in touch with the seller to let him know the issue. He asks what can be done and I suggest a small partial refund of £15. No response from seller in about a month. Reasonable to leave neutral feedback in that situation or should I just have returned the item when it arrived if I was unhappy?