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Pretty harsh way of looking at it. I think the club are just trying to do the best thing following something a bit nasty that is not their fault. The club (like most) do plenty of good without this so its not like they need it to increase their image: http://www.burnleyfccommunity.org/
So fans feel blackmailed that if they seek a refund they're taking money from a charity, so the club can look good by donating someone else's cash.