Isen workshop: adventures in batch production (or not...)

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Howard in reply to @Aldersbrook

Zero sum game - his luck is the shop getting burnt for screwing up an internet listing.

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Aldersbrook in reply to @Howard

True....that there is often someone being hit by the other side of the stick....Good on the bikeshop for accepting the mistake and holding onto the deal though....

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dancing james in reply to @Aldersbrook

They listed it poorly, their online picture included shifters and calipers. and confirmed the same info in their online q&a. I was impressed that they resolved it quickly and without quibbles. I will probably source most of the rest of the groupset from them due to their good customer service.

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