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  • So I've been using this 'service' for the past two months, and it genuinely feels like I'm a beta tester of it.

    The Kings Cross dock is frequently out of service, the mobile phone app is full of bugs, I've multiple instances of making reservations only for the dock not to recognise the code supplied and have had different reservation codes shown in the app and in email and text messages.

    On the plus side, the helpline staff are very, very helpful and have resolved most of my issues when contacted.

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