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Sorry, not to doubt you or Mr Whittle but are you sure he can rebuild/repair the internal lump?
From what I read they (Rohloff) just point blank do not do, sell, list, fit or supply any of the composite parts of the internal lump to anyone nor will they undertake that work themselves, they just diagnose either internal lump ok, leave it in or internal lump malfunctioning, take it out and put new one in.
I can perhaps understand (see below) why they work this way I just don't like it.
I imagine the reasoning is something along the lines that Rohloff has a reputation for being a very reliable hub and they want to safeguard that, even when the hubs do go wrong. Rather than sell spare parts, the fitting of which would be a skilled, time consuming job which may only partially fix a problem, they choose to have one solution which is not a difficult job at all, can be done very quickly and which will return the hub to working like new. In warranty cases it removes the risk of missing a minute detail that causes further breakdown and the costs involved in fixing that problem plus it keeps the customer satisfied and confident in the hub and singing its praises.
Removing the possibility of buying spares for customers means that if their hub goes wrong out of warranty, they have to pay through the nose for the same fix which they might moan about for a bit but then they also end up with a hub which works like new, which they have confidence in and of which they will speak highly.
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M_V
@M_V bit late to this but Dave Whittle at SJS has been trained to strip/rebuild Rohloffs by Rohloff.
He's the only person, as far as I know in the UK, who has been trained by Rohloff, obviously others can do it but he has access to every spare part and is quite quick.
I had fit a splined carrier to my hub when I f**cked up removing the sprocket.
I've got an email for him if you need it PM me.
Edit: I remembered there's a video on the thorn forum, in the R hub section, of an amateur hub strip/rebuild.