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No idea how long they have been using them but I did notice it when I got the first email.
Return-Path: <naveling@glazerdelmar.com> Received: from outbound1.dps-net.co.uk (mail.dps-net.co.uk. [62.232.84.130]) by mx.google.com with ESMTPS id t185si2747292wmg.54.2017.06.27.08.17.06
https://www.dpssoftware.co.uk/ - website down - LOLZ
glazerdelmar.com. 2614 IN MX 10 mail.dps-net.co.uk. glazerdelmar.com. 2614 IN MX 20 mail2.dps-net.co.uk.
No SPF record and no DKIM signature.
Interesting chat re emails. I don't remember a problem when I used them 18 months ago, although I'm not convinced I would notice - even with a background in IT. Maybe they have only recently started using the SaaS in question.