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@stevo_com
Paid the last of my lease extension bill today. Painful but glad it's done.
Glazer Delmar, while great from a legal perspective, have fucking shocking IT. The emails they send are through a "legal IT specialist" platform and are in no way authenticated. It's so bad that when they copied in mrs_com, her Gmail account didn't even let the message near her spam folder, straight rejection, into the fucking sea. It was only because I contacted them first that I managed to receive their replies. Albeit with a big red flag all over them.
No fucking wonder conveyancing fraud is so easy. When reputable solicitors (who you shouldn't individually expect to be IT savvy) use supposedly proficient SaaS providers that offer no protection whatsoever to the people they are dealing with.
A fraudster would have been able to send a better authenticated email to me stating that the bank details had changed and the lay-person would have been none the wiser.
Did they care when I pointed this out to them? Did they fuck.