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Council cuts have devastated local authorities, or, perhaps, given a wealthier authority like K&C an excuse to scale services back
While K&C proudly maintained an underspend to distribute back to council tax payers who could afford to pay the annual bill in one payment.
I don't think that you had to pay it all in one go, just pay it all. On the other hand, Councils are allowed to offer a discount for a single payment, the suggestion being that they will then get the interest on the money, and know that they don't have the cost of chasing you for it.
I don't think that comparison works. As one former police officer said after the London Bridge incident, in London or Manchester you can still have that kind of police response, but elsewhere police cover for that sort of thing is 'threadbare', caused by police cuts.
Council cuts have devastated local authorities, or, perhaps, given a wealthier authority like K&C an excuse to scale services back--I'm sure they haven't suffered financially as badly as somewhere like Hackney, but perhaps they've taken other measures that have weakened their services. (In Hackney, I watched the Council rebuild itself after the financial crisis of 1999/2000 over a period of more than ten years before that 'austerity' arseholery destroyed so much again.)
While K&C seems to have had very poor management on this, I can't really imagine other authorities to have coped much better with the need to immediately rehouse hundreds of people while they undoubtedly already have extremely long and non-moving waiting lists.