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'shop'?
Do not understand how anyone working in a shop is involved in either the specifying or supply of flame retardant exterior cladding.
mespilus-
I think expecting a supplier to second guess the requirements of a project which will employ a large number of specialists is optimistic and unrealistic.
If they'd misrepresented the products that's one thing. Expecting them to have in depth knowledge of every customer's project is another.
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Shop meaning the person in the office of the manufacturer who took the order, I assume
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Do not understand how anyone working in a shop is involved in either the specifying or supply of flame retardant exterior cladding.
Quite: they don't (apart from the "supply" bit, obvs).
Who's responsible if you buy Ferrero Rocher to serve as part of a thirteen course taster menu (c/w Prosecco and square plates)?
Not Monsieur Ambassadeur.
aggi
branwen
Scilly.Suffolk
I agree with the sentiment but in reality these kind of decisions are rightly made by the people who are paid professionals responsible for designing and specifying construction builds, and by the building control officers who are then paid to ensure that these plans and the actual construction of them, is compliant with all relevant laws.
It is not for someone working in a shop, with possibly no construction knowledge or experience, possibly being paid fuck all to simply administer orders, to advise construction companies on large scale refurbishments. The people who should have known better, and probably did, are the ones culpable, and they work for the construction firm and the council.