• Must be very frustrating. I would have returned it due to the head tube, I'm sure everything functions o.k but not the quality you would expect.

  • I agree. Send it back, I wouldn't accept that on any frame, not a good advert for BJ, their response should have been " box it up, we'll send someone to collect, sort it as a priority, get it back to you asap, sorry for the inconvenience"

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