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The whole country and trains don't get on well. Engineering, shite Gov, terrible TOCs and angry Unions make it a, highly likely, potential nightmare.
#commuter_rant
Trains from Chippenham to London are normally direct and take less than an hour and a half. You had the misfortune of travelling when there were works on the line at Swindon (as did I).
GWR have changed their policy so you ned a reservation for the bike but they aren't always strict on it.