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amey
sacredhart
My 2p worth. I'd go round in person and apologise. Have answers to obvious questions ready (how long will it take, when will it be noisy etc). Overestimate times a bit, better to finish a job 'earlier'.
If they are removing pebble dash the'll be stone flying everywhere, make sure the builders have Made provision for protection to prevent any damage to cars / windows etc.
Id keep things polite and formal at this stage until you gauge the vibe. A bottle of something if it's appropriate at the end of the job might be a nice gesture.