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... although it seems from the situation in question that the problem isn't necessarily individual journalists, but the fact they're so many of them trying to contact the same person...
Again I must disagree: he complained about both individual approaches and the sheer volume of them.
But even if I concede your point, if the industry can't determine how to resolve this "unintended consequence", then the only answer is to stop the practice.
^ agree with this, although it seems from the situation in question that the problem isn't necessarily individual journalists, but the fact they're so many of them trying to contact the same person - clearly the volume of attempts at contact is making the guy feel harassed. I'm not sure how this kind of unintended consequence can be avoided, though clearly it'd be better if it didn't happen.