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  • Well, as per @Drakien, 'swimlane diagram' is one of those jargon terms I do reluctantly use, having accepted that 'cross functional process chart' is too unwieldy.

    I wouldn't use 'swimlane' outside a diagram though. As per the example, it doesn't imply a stream of work, but the slice of a process which is carried out by one function/dept/team.

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