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Have you tried to pair again? As I recall, the rear derailleur is the master, so you initiate pairing with it, then pair to the shifters and finally the front mech. I had trouble when setting mine up initially, but pairing again solved it.
andyp-
Yup, repaired them in the park this morning when I realised it wasn't just a battery issue. Have had a response from SRAM now and will send them my RD for inspection. Would rather have it swapped out immediately but hey ho, that's the way things go.
@TTM thanks, dealing with SRAM direct now so won't bother them, but glad to hear you got yours swapped.
MechaMorgan
God that's lucky. What's the name of that bike shop? They might be able to give me a contact number.
Rear derailleur isn't shifting. Battery is charged, is paired with the shifters and the LED lights up when you shift, but the derailleur just ain't moving.