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But I normally check the thread on every email received. I realise it's not sending updates when there's more posts, I'm talking about updates just stopping even though I'd have read the email notification and clicked through to the thread in question.
Perhaps I missed one but it does seem to happen a lot.
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It does seem more noticeable on Microcosm than elsewhere, but whenever it's been questioned I've been able to follow through the notifications log, prove emails dispatched and opened (yup, that bit of the system logs stuff).
I've wondered whether it's because I put the full message into an email notification. On mobile devices this means it feels like you've caught up and read everything when actually you've only read the notification.
So it is a chore... to get the next notification, click the link to the item. On mobile that is a pretty shitty experience, and where I think the problem is.
This has always been the case, and was the case with vBulletin before it.
It's a simple anti-spam thing.
Only the first new comment in a conversation you're subscribed to will trigger an email. Once you visit the conversation that gets reset... and the next comment will be the only one that sends an email.
If 10 comments were made between visits, only 1 email (for the first comment since you visited) will be sent.