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  • I'm not getting the email when I receive a PM, maybe I'm alone in this problem as nobody else has posted. I've checked the settings, and my junk folder, all good.

    I've checked your settings and you are good.

    • Edit Profile > Notification Settings > Enable Notifications = true
    • Edit Profile > Notification Settings > Notify on Private Message = true

    I've checked the email provider, and every email sent to you has been delivered.

    I've checked the status of all PMs you are a part of, and you are watching them all with email notification enabled.

    I've checked the status of the watchers, and notifications have been triggered.

    The last one to trigger I can trace through from the server sending it, the email provider delivering it, and you opening it.

    Perhaps this is just my anti-spam code?

    My anti-spam code does this:

    • Send an email notifying you
    • If you haven't re-visited the site and acted on it... suppress further emails

    i.e.

    • You send a PM
    • Someone replies and an email gets sent
    • Someone replies and no email is sent
    • Someone replies and no email is sent
    • Someone replies and no email is sent
    • You visit the site and read the PM
    • Someone replies and an email gets sent
    • Someone replies and no email is sent

    That is... by reading a PM, conversation or event on the site... you reset the notifications and it will send more emails.

    This exists to prevent people spamming a PM, conversation or event, which would lead to us spamming you.

    So perhaps it's that?

    It could well be that... I give the full info of a PM in a notification, and perhaps that means you're not coming to the site to mark them as read to reset the notifications?

  • Thanks. It might have been your anti-spam thing kicking in, but it was a case of me visiting the site, and oh, I've got a PM, reply to PM, then visit again later, oh, another PM (but no email), which happened a few times Friday evening.

    Anyway, it's fine now, so thanks for replying, and nothing to worry about.

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