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AirTime
When I was looking to buy I went round about 10 estate agents with details of what I was looking for, budget, etc Entire waste of time, not a single one bothered contacting me, it was always me contacting them about properties I'd seen online.
One did start to contact me after I'd seen a few properties with them but it wasn't anything that wasn't on their website.
The estate agents generally knew less than I did about the area and could answer pretty much none of the technical questions (and, to be honest, I would have double checked any answers they gave me anyway).
They added little to the process other than unlocking property doors.