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platypus
@platypus there's bound to be user error somewhere. My oldest Rapha baselayer is from 2010 and it's still wearable. I have Icebreaker and Buff accessories that are pretty old too, as well as SmartWool socks and t-shirts.
Having worked in Customer Service for a nice but pricey brand I can tell you that the vast majority of premature damage on 100% merino garments is due to the use of biological detergents and/or incorrect laundry technique. @Chopsicle educated me on this, basically the enzymes contained in the detergents break down the fibres.
Use a non-bio detergent, or ideally a dedicated merino wash and your merino will last for years. Oh, and contrary to popular belief a delicate/wool program on a washing machine is more gente than a hand-wash.