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I didn't mean it as an insult. Maybe I should have said a smaller less controversial bike shop...
But honestly some of their weekend staff were on a par with BLB in flagrant rudeness/inattention.
Long-term team and owner were always excellent. Hence why I used them for these wheels and many other things.
j.f
King Kog in Brooklyn (a sorta BLB type equivalent in NYC)
Ouch, their lovely guys in king kog!