You are reading a single comment by @pifko and its replies.
Click here to read the full conversation.
-
Thanks Dan, I fired an email off to 'support@zipp.zendesk.com' - Is that who you have used?
Respect to Hargroves Cycles (not the LBS I mentioned before) who have responded to say they can do it for me for gratis. I just need to get the wheel to them, which is a 40min train journey and an obligatory bike ride back.
pifko
Brommers
Howard
No. Zipp reimburse them for postage and for replacing a tub if it's got a tub fitted. The rest is part of their responsibility as a Zipp dealer. I'd get in touch with Zipp customer services and ask if the dealer should be charging. Zipp CS tend to respond pretty promptly in my experience, and should make it clear that it should be done free and gratis.