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Very true. Should they not happily take on this responsibility as a retailer of fucking expensive wheels though?
pifko-
They probably are obliged to so I'd have words with them and/or Zipp again.
Zipp will refund the store so I don't see how they can charge for it. That's part and parcel of being a brand's dealer.
Oh and feel free to name and shame if they don't back down.
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Depends on your ability to kick up a stink with whoever it is who distributes SRAM / Zipps.
It may be that they are chummy with them and won't give any shits.
hippy
Howard
That's their way of telling you they don't want to do it.