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It sounds like she has dual citizenship but the US bit is in limbo.
It sounds like she either needs to formally renounce her US citizenship or turn it in to full citizenship and claim a US passport.
This is because of changes where dual citizenship holding north American people need to show both passports when they enter the country IIRC.
Here's a weird one. Anyone got any direct experience of this situation?
My wife was born in the USA to British parents. Her dad just happened to be working there for a year. She was registered at the British Consulate as a UK citizen and does not have, nor has she ever had, US citizenship or a passport. I know she was entitled to it, but she doesn't have it.
Any time we've been to the US, she's been asked to show her US passport, and when she says she doesn't have one they're OK. Now apparently, due to a change in legislation, people born in the US have to show their US passport or their 'loss of nationality letter' - neither of which she has.
She contacted the US Embassy, who were not very helpful.
Does anyone know anyone in the same boat?