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My luck with Apple has always been bittersweet... more bitter than sweet as you might well remember with my pervious experiences... I guess at least they are not trying to blame me as I did wait for 2 days before opening the box (working late shifts, sleep was more important than anything etc...)
Does the white box actually state Apple Refurbished? I read somewhere Apple now uses a very similar box to their retail version but it does say Apple Rfurbiushed on the front and back to prevent people from selling them as brand new...
This keyboard makes me feel like I cannot type properly...
ExTra
chrisbmx116
salad
Thats very odd... looks like you were quite unlucky! Although all sounds like they are sorting it...
I bought a refurb MacBook about 12 years ago and it came in a brown box! Bought a refurb Apple TV a few months back and it came in a more bespoke white box... not sure if thats any help.