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Thats very odd... looks like you were quite unlucky! Although all sounds like they are sorting it...
I bought a refurb MacBook about 12 years ago and it came in a brown box! Bought a refurb Apple TV a few months back and it came in a more bespoke white box... not sure if thats any help.
chrisbmx116-
My luck with Apple has always been bittersweet... more bitter than sweet as you might well remember with my pervious experiences... I guess at least they are not trying to blame me as I did wait for 2 days before opening the box (working late shifts, sleep was more important than anything etc...)
Does the white box actually state Apple Refurbished? I read somewhere Apple now uses a very similar box to their retail version but it does say Apple Rfurbiushed on the front and back to prevent people from selling them as brand new...
This keyboard makes me feel like I cannot type properly...
ExTra
@chrisbmx116, @drøn, the brown box and the actual white Apple retail box, as well as all the tray where the mac sits inside the box, are all fully intact so it wasn't the courier at all, although they tried to blame them.
There is a sizeable dent below the USB-C port on the top left, where the charging port used to be. It doesn't affect anything other than it's an eye sore, but it is a £2.5k piece of kit...
Just wanted to check with folks who have bought refurbished Macs, do they always come in a plain white box? Chances of Apple trying to pull a fast one are slim, but I need to know what to check when I do receive the replacement. I know refurbished MBPs 2016 are no out in circulation as yet, but there must been returned / unwanted / faulty and fixed units somewhere stored in their warehouses already...