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Have you tried ....
https://www.fixmystreet.com/In the last month I have reported two items: the cyclepath/footpath I use was covered in leaves and a dead Roe Deer on the same path. Both were dealt with within 24 hours.
Been dodging that pothole all week, doesnt help the road is also flooded from a broken water main. At least its close to Balfes!