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  • Turn down the thermostatic valves on the other radiators and see if it heats up then. Sometimes you need to balance the flow otherwise radiators get starved. It's a common problem in shared houses where people turn up their own radiators and one or 2 rooms end up without any heat. I'm not very good at balancing them but I've seen plumbers do it to whole houses.

  • Not sure about the lock shield. If you need an allen key to adjust it it's unlikely that it's been accidentally turned down. I would try turning the other rads down first.

    I realise you're not a shared house, it's just that's where I've seen the most problems. Usually 3 or 4 bed where the boiler struggles in the coldest months.

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