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That's fucking horrendous, if it would help I can say that there was no rear ending or reversing into anything on the journey back to South London?
I may well ask you to validate that statement - depends on how they react.
I've just been out, there's a crease in the bumper, it's been reversed into something around two feet high and a foot wide from what I can work out. I'm really angry whenever I think about it.
Moar fascinating photographs (if anyone cares): https://www.flickr.com/photos/8131181@N05/albums/72157675682777474
That's fucking horrendous, if it would help I can say that there was no rear ending or reversing into anything on the journey back to South London?