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@anidel
So my gf recently crashed and hit her head (fortunately shielded by a helmet) on the pavement.
Nothing serious happened, but she had to stay home from work the day after, spent 11hrs at the A&E and had to buy a new helmet (and luckily no new bike) and get a uber ride back home after the A&E.
Basically the cycle track at point point gives way to a car park entrance and these entrances cut the pavement diagonally so to welcome the cars in visually. Issues is that the Tfl guys did not properly levelled the pavement with the asphalt, so there is a small bump to overcome to enter the track again.
No she usually goes wide and attack this bump perpendicularly so that the wheel stays on track and continues her way home.
Last time, for some reason, that wasn't enough and the front wheel was pushed aside forcing the bike with it but not the rider, which continued gong straight causing the crash and the head hit.
I think it's Tfl fault here and she's reported it already but would like at least a refund for the new helmet (and possibly the uber ride fee too.)
Anyone tried anything similar?
She spoke with the LCC insurance department but they said that this is too small and any winning fees (if any at all) won't be enough to cover their fees (it should be a win of at least £1000).