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They are a wholly owned subsidiary of HSBC, so about as ethical as their parent company, i.e. not at all.
The obvious choices are Smile.co.uk - although their 'new' website is the biggest pile of shite I've ever had the misfortune to use, whoever 'designed' it should be hounded out of the industry - which is part of the Co-op, or Nationwide. There are also some eco banks like Triodos or Ecology, but I've never used either.
andyp
firstdirect
i can do everything via my phone once the 'first' payment to each new payee is set up via desktop (you use the app on the phone as your card reader thing for each new payee)
they do have links to HSBC tho (altho i think thats just a deal to be able to use the machines in their branches?)