Our flat (rented) needed work done to fix damp, so we moved out for a few weeks in december. Our letting agency agreed to 100% rent reduction and agreed to have the place cleaned for our return.
When we got back in, it was clear the place had barely been touched, cleaning wise. The dust from the plastering was everywhere and the floor was very dirty from 2+ weeks of laborers traipsing around.
We complained and had a 'sorry if the cleaners were poor' answer but no offer of a second clean, so we cleaned it ourselves.
In addition, the place was quite rough left from the building. Skirting not completed, walls no painted, windows and floor dirty with stuck plaster/mortar.
I asked for a further rent reduction for january, given the state of the place but have been shot down. I expected not to get 100% and was ready for an offer of 50% or something but they're refusing.
Our flat (rented) needed work done to fix damp, so we moved out for a few weeks in december. Our letting agency agreed to 100% rent reduction and agreed to have the place cleaned for our return.
When we got back in, it was clear the place had barely been touched, cleaning wise. The dust from the plastering was everywhere and the floor was very dirty from 2+ weeks of laborers traipsing around.
We complained and had a 'sorry if the cleaners were poor' answer but no offer of a second clean, so we cleaned it ourselves.
In addition, the place was quite rough left from the building. Skirting not completed, walls no painted, windows and floor dirty with stuck plaster/mortar.
I asked for a further rent reduction for january, given the state of the place but have been shot down. I expected not to get 100% and was ready for an offer of 50% or something but they're refusing.
Am i wrong to expect further recompense?
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