Yep, get your story straight and as succinct as possible. I've got no idea if you've been refunded anything yet based on the above.
If they refunded your first order on the basis that you didn't receive the goods I can start to see why they would be reticent to refund another order the next month when you didn't receive the goods again. However I'd expect paypal would end up on your side if the tracking information from PX was shonky.
Yep, get your story straight and as succinct as possible. I've got no idea if you've been refunded anything yet based on the above.
If they refunded your first order on the basis that you didn't receive the goods I can start to see why they would be reticent to refund another order the next month when you didn't receive the goods again. However I'd expect paypal would end up on your side if the tracking information from PX was shonky.