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M_V
Genesis are in denial that there is a problem, if as a dealer you ring them and tell them your customer is having issues they will say they are not aware of anything and offer to send out a replacement microshit unit...
The problem is 100% caused by the lack of accuracy with the indexing/cable pull. As with @M_V since I changed to the rapidfire unit shifting has been perfect, had no faith in the bike previously as kept slipping under load at dangerous times.