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Yup. Did a big shop when they did a 20% off earlier in the year and couldn't use the e-card along with the promotional code. They also don't accept them in store which is the biggest faff as I am close by so paying for postage seems a little unnecessary. My gift card is for £25 so I am sure it'd be much less of a problem if it were for a larger amount.
I assume you can buy and return to store but am not fully sure.
That sounds a bit rubbish on the multiple codes thing.
Can you return things bought on-line to store?
They need a decent omnichannel project.